Hotel Policies

Guidelines for an exceptional stay at Ventura Grand Inn

At Ventura Grand Inn, we strive to provide all our guests with an exceptional experience. To ensure a pleasant stay for everyone, we kindly ask that you review and adhere to our hotel policies.

Check-In & Check-Out

Arrival

  • Check-in time: 3:00 PM
  • Early check-in subject to availability (additional fee may apply)
  • Photo ID and credit card required at check-in
  • Minimum age to check-in: 18 years

Departure

  • Check-out time: 11:00 AM
  • Late check-out subject to availability (additional fee may apply)
  • Express check-out available

Pet Policy

Pets are welcome in designated pet-friendly rooms only.

  • A non-refundable pet fee of $30 per pet, per night will be charged
  • Maximum of 2 pets per room
  • Only dogs and cats are permitted
  • Pets must be properly crated when left unattended in the room
  • Service animals are exempt from these restrictions and fees in accordance with ADA guidelines

Smoking Policy

Ventura Grand Inn is a 100% non-smoking hotel

  • Smoking is not permitted in any guest rooms or public areas
  • A cleaning fee of $250 will be charged for smoking in non-smoking rooms
  • Designated smoking areas are available outside the building

Children Policy

Children 15 and under stay free when using existing bedding

  • Children of all ages are welcome
  • Children 15 and above are considered adults at this property
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search
  • Cribs (infant beds) are not available
  • Extra beds are subject to availability, $10 per person, per night

Parking Policy

One parking space per customer is available on-site. Parking for registered guests is free.

  • Vehicle must be listed on the registration at check-in
  • All vehicles are parked at the risk of the owner
  • Ventura Grand Inn shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the hotel property
  • If a vehicle is left in the hotel parking lot after the guest has departed without the written consent of the hotel, the hotel reserves the right to have the vehicle towed at the owner's expense

Cancellation Policy

Free Cancellation

Cancel free of cost 48 hours before check-in time (3:00 PM)

Late Cancellation

Cancellations within 24 hours of check-in time (3:00 PM) will be charged one night's stay plus taxes

  • Special event dates may have different cancellation policies
  • Group reservations may have different payment and cancellation policies
  • No-shows will be charged for the full reservation

Payment & Terms

VISA
MASTERCARD
AMEX
DISCOVER
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Ventura Grand Inn accepts all major cards and reserves the right to temporarily hold an amount prior to arrival
  • Please note that all Special Requests are subject to availability and additional charges may apply
  • Only registered guests are allowed in the guestrooms
  • Extra-person charges may apply and vary depending on property policy

Safety Features

Your safety is our priority at Ventura Grand Inn.

Fire extinguisher
First aid kit
Window guards
Carbon monoxide detector
Smoke detector
Security system

These policies were last updated on March 9, 2025.